Delivery
Printing & Despatch
All prints are professionally printed in the UK to ensure a high quality. Mounted prints are always in stock and orders are despatched within 24hrs.
Canvas prints are not always kept in stock and must be ordered from the printers. Please add approximately 7-10 days to the despatch time. We will let you know within 24hrs of order placement if this is the case.
If you need the print urgently, or for a special occasion, please contact Carol for an upgraded express printing service or to find out if your chosen print is in stock.
UK Delivery
If you are in the UK, and your order total is £30 or over then delivery is FREE woo hoo, lucky you!
If your order is under £30 then a small fee is added to cover the cost of postage and packaging.
Delivery normally takes 3-5 working days from despatch.
Please note these times are a guide and subject to change during busy periods which is beyond my control.
Parcels are usually delivered by Royal Mail 2nd post unless there are known issues in which case a trusted courier will be used instead.
Worldwide Delivery
Delivery costs vary between countries and you will be charged a postage fee which will be shown on the checkout page once you’ve typed in your address. Taxes are charged according to your local country rules which means you won’t have to worry about any extra importing costs/duties to pay when you buy Carol McEwan Art from outside of the UK.
- European customers – delivery normally takes 5-7 working days from despatch.
- USA & Canada – delivery normally takes 5-14 working days from despatch.
(Please contact Carol if you have any further delivery questions or issues or require an express delivery service.)
Postage & Packing
Mounted prints are individually wrapped in their own cello bag to protect the face of the print and keep the mountboard clean. The back has a brand sticker on it with my contact details. Perfect if you are giving this as a gift or sending it on to someone else.
The print is also sandwiched in between cardboard to protect the corners and to prevent the print being bent in transit.
The box canvas prints are carefully packed using card, cellophane wrap and bubble wrap. The canvas prints are signed on the back of the canvas as is common practice, so as to not spoil the picture on the front.
Hazards and Cautions
WARNING: Plastic bags can be dangerous. To avoid the risk of suffocation, keep out of the reach of babies and children.
Gift Wrap Service
Did you know we can also send a print as a gift along with a personal message from you?
We are always happy to offer a gift wrapping service which includes a hand written personalised message. Just tick the box at checkout and write in your message which you’d like on the tag.
The wrapping paper will be random depending on what we have in stock and the above photo is for illustrative purposes only.
